Shipping policy

When will I receive my order?
All of our products are made-to-order. This means your item is produced specifically for you once your order is placed.
Production time usually takes 1–5 business days depending on the product and current order volume.
Estimated Shipping Times
  • United States: 5–10 business days
  • United Kingdom: 5–10 business days
  • Germany: 5–10 business days
  • Canada: 5–10 business days
  • Australia: 5–10 business days
  • European Union: 7–15 business days
  • Rest of the World: 10–30 business days
Please note that shipping times are estimates and may vary during holidays or high-demand periods.
Where are orders shipped from?
We work with trusted production partners located in multiple countries including the United States, United Kingdom, Germany, Canada, and Australia. Orders are usually shipped from the closest available production facility to help reduce delivery times.
Customs & Import Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country. These charges are determined by your local customs office and are the responsibility of the customer.
Incorrect Address Information
Please make sure your shipping address is entered correctly before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package appears delayed or lost, please first check with your local courier or postal office. If you still need assistance, contact us and we will do our best to help resolve the issue.
Contact
For any shipping questions or order support, please contact us at:
asimastudio.ltd@gmail.com